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 Subject : Lake Superior State University - Tech Services.. 06/14/2021 12:39:48 PM 
Marc Boucher
Posts: 17
Location
Official posting at https://jobs.lssu.edu/postings/2922

Job Title Library/Learning Commons Tech
Working Title Library/Learning Commons Tech
Published Salary Range
$15.76 per hour

Department Library and Academic Services
Job Summary/Basic Function
This position will be a specialist in one or more of the following areas: Acquisitions/Serials/Government Documents, Cataloging, and Circulation; with working knowledge of all. Offers high level customer service to patrons and other guests of the Library and Academic Services. Provides technical and organizational support for all aspects of the Library.

SOURCE OF SUPERVISION
Director of the Library

DIRECTION EXERCISED
In consultation with Library Director, coordinates assignments and schedules student workers assigned to the department.

DUTIES AND RESPONSIBILITIES
1.) Library Functional Services:
Acquisitions: Manages all aspects of acquisitions and serials. Maintains serials collection, places orders for materials, maintains government documents collection and tracks expenditures for library. Updates data records in library catalog and vendor databases. Reconciles library P-Card; Payment of invoices and creates reports and works with Director on budget preparation and tracking.

Cataloging: Manages all aspects of cataloging services. Creates, adds, edits and deletes catalog records in the integrated library system database. Performs copy cataloging duties. Updates OCLC holdings. Maintains cataloging database based on library practices for projects.

Circulation: Manages all aspects of circulation and inter-library loan services. Maintains, adds and edits patron records. Conducts periodic inventories, and oversees the maintenance of materials and their organization in the library. Troubleshoots issues with equipment housed in or checked out by the library including laptops, tablets, etc.

2.) Technology Support: Assist Campus, Library and Academic Services staff in the creation, support, and training of departmental technology services including but not restricted to:
a. Maintenance of web pages
b. Social media
c. Blog/Podcasting services
d. Scantron support
e. Academic Podcasting
f. Digital Repository
g. Instructional technology

3.) Patron/Customer Services: Provides positive public face for the Library and Academic Services to all patrons. Provides light reference as needed. Troubleshoots and resolves problems while recognizing when it is appropriate to pass them on to their supervisor or others. This staff member may be the first point of contact when problems occur, such as: resolving issues of interpretation of library policies, discrepancies in library user records, missing materials, and responding to patron concerns, etc. Tactfully interacts with a diverse public.

4.) Administrative Support: Provide administrative support which includes but is not limited to preparing reports, related documents and correspondence; office management; serves as contact person for the functional area.

5.) Student Employee Interaction: In consultation with Library Director, directs, coordinates activities and schedules student workers assigned to the department. Works with students to accomplish project goals in a timely manner. Trains and guides students on the use of Library, Academic Services and campus technology projects.

6.) Event Coordination: Plans, organizes, schedules, develops, arranges and promotes departmental activities and special events, and coordinates plans with other departments and outside agencies; coordinates various operations related to the specialized functions of the department and the support staff involved.

7.) Other duties as assigned.

Minimum Qualifications
High School Graduate or equivalent
Two or more years of experience working in a multi-person, technology oriented environment One or more continuous years of experience handling money and knowledge of basic accounting principles
6 months or more experience working with an Integrated Library System (ILS)
6 months or more experience working in a library
Possess and demonstrate excellent professional and customer service skills
Demonstrated experience using and maintaining office equipment and educational technology devices
Demonstrated ability to work independently and in a team setting
Demonstrated excellent oral and written communication skills
Demonstrated problem solving and decision making skills
Demonstrated ability to learn and implement new technologies
Demonstrated proficiency working with Microsoft Office
Ability and willingness to work some weekend and evening hours as necessary
Ability and eagerness to work in an evolving and demanding work environment
Demonstrated attention to detail
Experience with tactful resolution of difficult situations
Possess strong organizational skills

Desired Qualifications
Associate Degree or higher
Experience maintaining web pages
Experience coordinating small to medium sized events
Experience with multiple forms of social media
Ability and eagerness to work in an evolving and demanding work environment
Experience working in an academic library
Demonstrated experience with OCLC Interlibrary loan

Preferred Qualifications
Physical Demands
Adequate physical fitness to be able to sit and concentrate for long periods of time; use of fine motor skills to operate computers; problem solving ability; use of gross motor skills to lift up to 25 pounds occasionally; ability to understand and work with numbers; ability to see, hear, and speak with or without the use of aids to perform normal office tasks. Ability to multi-task. Must have the ability to work well on his/her own; ability to be trustworthy and maintain confidentiality; ability to read and follow written and oral directions, and to plan and work well independently or in groups

Work Hours Mon-Fri 8am-5pm
Special Instructions to Applicants
Open Date 06/04/2021
Close Date
Open Until Filled Yes
 
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