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Manitowoc Public Library is seeking a dynamic, creative, and project-oriented IT Technician. The IT Technician plays a critical role within the Library, functioning to support both behind-the-scenes operations, and support the public’s use and interaction with the Library. The Library is in the final stages of creating a maker space, in which patrons will have access to high tech tools, like 3D printing, a sound booth, and advanced media creation software. The IT Technician will coordinate use of technology in the maker space, as well as develop and deliver maker-related programming.
An Associate Degree in information services management, data processing, computer science or related field is required, including minimum of one year of previous experience performing similar duties and responsibilities. Please see job description for full duties and responsibilities.
Candidates should submit a resume and cover letter for full consideration. An ideal candidate will demonstrate a proven record of strong communication and project management skills. Preferred candidates will have a zest for researching, conceptualizing, and implementing new technologies. Consider joining Manitowoc Public Library in this unique and exciting time. Nestled against beautiful Lake Michigan, Manitowoc is a family-friendly, affordable place to work and play!
Manitowoc Public Library reserves the right to consider candidates whose education and work experience provides comparable knowledge, skills and abilities.
FUNDAMENTAL JOB DUTIES AND RESPONSIBILITIES:
The following list identifies principal duties and responsibilities of the job. It is not a definitive
list and other similar duties may be assigned.
1. Maintains staff/personnel computers and automation equipment which includes but is not limited to: troubleshooting hardware and software issues, configuring hardware for public access, troubleshooting printing and wireless issues.
2. Assists in providing technology training for library staff.
3. Assists members of the public in the use of digital resources.
4. Researches and makes suggestions for new technology and software to be utilized in the library. Implements approved new technology in the library.
5. Performs website maintenance, including but not limited to: uploading information, checking links and updates, developing pages.
6. Maintains building security equipment and provides copies of recorded incidents to Director and/or Law Enforcement as needed.
7. Maintains building security by enforcing library policies for patrons, utilizing disaster and emergency procedures, responding to material threat detection system and other alters. Alerts supervisor and notifies law enforcement as necessary. Completes incident reports.
8. Provides monthly statistic reports on technology and database use.
9. Serves as information and referral source for questions and concerns related circulation of materials. Performs functions necessary to check out materials and return materials to circulation. Accurately receives and records receipt of money.
10. Assist in programming: planning, organizing, implementing.
11. Assists patrons in location of materials. Assists patrons with use of catalog, computers and other equipment.
12. Assists in training employees and volunteers in the standard operating procedures of the library. Refers questions or concerns about training accomplishments to the supervisor.
13. Maintain knowledge base by taking advantage of continuing education opportunities, including but not limited to: webinars, conferences, and/or scholarly journals.
14. Other duties as assigned.
Qualifications:
An Associate Degree in information services management, data processing, computer science or related field is required as is a minimum of one year of previous experience performing similar duties and responsibilities. Proven skill and ability in configuring, installing, testing and maintenance of computer software, hardware and peripherals.
APPLICATIONS MAY BE FILED ONLINE AT: https://www.governmentjobs.com/careers/manitowoccity/jobs/2581460/information-technology-it-technician?pagetype=jobOpportunitiesJobs
Karen Hansen, Public Services Manager
Manitowoc Public Library
707 Quay Street
Manitowoc, WI 54220
920-686-3036 |
