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The Marathon County Public Library (MCPL) is hiring a 20-hour per week position at the Marathon City Branch of the Marathon County Public Library.
The library assistant provides extraordinary service to our customers and fellow library staff. The focus of this position is helping customers at the branch library. This position contributes innovative and progressive solutions to provide increasingly better customer service.
Hours can include days, evenings, and weekends. Additional hours to attend meetings, workshops or to fill in for other staff may be required.
QUALIFICATIONS:
Associate’s degree, with two years of experience in a public library or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Personal Characteristics:
Customer focused
Accurate
Detail oriented
Innovative
Organized
Self-starter
Lifelong learner
Strong analytical skills
Good problem solver
Technically savvy
Team oriented
Comfortable working in a multi-tasking environment
Enjoys working with diverse populations
EXAMPLES OF WORK PERFORMED:
Meets and greets customers.
Assists customers in identifying, locating, checking in and out materials, collecting fines and related charges.
Issue library cards to customers.
Search library catalog in answer to customers’ questions and place holds for customers as requested.
Provides basic reference assistance to customers.
Assists customers with the computers and Internet.
Interpret, explain, and enforce library policies and procedures to public as appropriate.
Make announcements to the public concerning severe weather warnings/watches and carry out procedures for severe weather events.
Unpacks materials coming into the library.
Checks in materials received by the library.
Pulls requested materials from shelves using reports.
May plan and present programs.
Prints or types documents as related to essential duties and additional tasks.
Takes responsibility for managing the development of one’s own career, including a commitment to lifelong learning and periodic retooling of personal skills set.
Develops and maintains positive relationships with staff and customers.
Maintains regular and predictable attendance; works extra hours as required.
Performs related work as required.
KNOWLEDGE, SKILLS & ABILITIES:
Thoroughly enjoys working with the public.
The ability to excel as a productive and positive team member.
Enjoys working with all ages and cultural backgrounds.
Enjoys presenting programs to groups of people.
Has experience with computer applications, including but not limited to Microsoft Suite.
Ability to operate a variety of office and library equipment.
Ability to communicate effectively orally and in writing with the general public and other professionals, while establishing and maintaining effective working relationships.
Ability to follow established procedures in an orderly and logical manner and adhere to prescribed routines.
Ability to stand for long periods and to bend and stretch to reach shelves. Task may involve extended periods of time at a keyboard or workstation and repetitive motions.
Ability to lift 25-50 lbs. and push book carts weighing 50-100 lbs.
Knowledge of library practices desirable, but not required.
COMPENSATION:
Starting h rate: $15.63 per hour. This part-time position is not eligible for benefits.
APPLICATION DEADLINE: Friday, July 21, 2023 at 11:59pm.
For more information and to apply: https://ccitc.wd1.myworkdayjobs.com/en-US/Marathon_County_Careers/details/Library-Assistant---Marathon-City_JR-134 |
